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Frequently Asked Questions

Where is your studio?

The studio is located at 11 Harmony Hill, Lisburn, Northern Ireland, BT27 4EP.

Do I have to book to visit the studio?

We operate on an appointment only basis in order to give our brides one to one attention and guidance when choosing their bridal accessories. You can book your appointment via out Booking Page.

How long will my order take to be ready?

Our pieces are handmade to order by wedding date priority. Please allow approximately 6-8 for website orders. This is a guide and as we are a small team, sometimes we need a little more time to create your piece. If you order in the studio, Deborah will give you an approximate time of completion which again is guide only. If your wedding is less than 4 weeks away from the time of order, please contact us directly to ensure we can make it in time for your big day. 

Do you offer last minute order requests?

We are so thrilled that you have chosen us to create such an important part of your wedding day we will do our utmost best to accommodate last minute requests. Please Contact Us if your wedding is less than 4 weeks away. There may be a charge applicable for last minute orders. 

Do you offer bespoke?

Yes we do, please visit our Bespoke page for further details. 

Do you have any stockist?

Our stockist details or on our stockists page here. 

What if I am not sure what I want but cannot get to the studio?

Deborah is happy to help you and advise you in choosing your bridal accessories by telephone, various messaging options or you can arrange a video consultation with her. Please Contact Us to arrange this. 

Can I amend my order once it has been placed?

We can usually change your order if you contact us within 2 days of it being placed providing we have not processed your order. 

What forms of payment do you accept?

We accept all major credit cards including Visa, Mastercard, American Express and Maestro. We also accept PayPal and Clearpay.

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